How can we help you?
Find answers, report problems and get help with your MyTravelBuddy account and trips.
What do you need help with?
❓ Frequently Asked Questions
Quick answers to common questions.
How do I find a travel buddy?
Open the Find Buddy section from your dashboard, enter your travel preferences and search for matching travellers.
How do I host a trip?
Open Host a New Trip from your dashboard, enter the required trip details and submit the trip.
What is an Official Trip?
An Official Trip is a trip specifically identified and managed as an official MyTravelBuddy trip.
What is an Unofficial Trip?
An Unofficial Trip is independently created or hosted by a user. Users should verify important details and exercise appropriate caution before participating.
I think another user is trying to scam me. What should I do?
Do not send money or share confidential information. Use the Report a Problem feature to report suspicious activity and contact the appropriate authorities where necessary.
I am having a technical problem. What should I do?
Use the Report a Problem option below and provide as much useful information as possible, including what happened and where the problem occurred.
Report a Problem
Report a technical issue, scam, suspicious activity, inappropriate content or another platform problem.
Report a ProblemContact Support
Need help with your account or something that cannot be solved through the FAQs?
Stay Safe on MyTravelBuddy
Never share your password, OTP, card PIN, banking credentials or other confidential information with another user. Verify important travel arrangements independently before making payments or commitments.